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Therapy On The GoTHERAPY ONTHE GO

A service of Therapy on the Go (Pty) Ltd

Support for everyone affected by gambling

Free and confidential counselling for players, families, and lottery winners across South Africa. Our trained counsellors are here to listen — without judgement, at no cost.

Call 0800 006 008How a call works
  • POPIA-compliant
  • Trained South African counsellors
  • Families welcome
A Black South African counsellor listens attentively during a phone call.
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Who we help

Support for everyone in the circle

Gambling-related harm does not only affect the person placing bets. We answer calls from across the family and the workplace.

Players

From early concern to acute crisis — confidential support, brief screening, and a clear next step.

Family & loved ones

Practical guidance for partners, parents and adult children living with someone whose gambling has changed.

Lottery winners

Sudden wealth brings sudden pressure. A confidential space to think through what comes next.

Our approach

A calm, structured conversation

Our counsellors are trained in motivational interviewing, brief intervention, and trauma-aware practice. We meet each caller where they are, and walk with them to the right next step — whether that is ongoing support, a referral, or simply a clearer night's sleep.

Two Black South African people sit together in a quiet, supportive conversation.
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A Black South African family gathered around a kitchen table, talking and listening.
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How a call works

Calm, structured, confidential

  1. 1

    You call

    Reach us on 0800 006 008. A trained counsellor will pick up — typically within a minute.

  2. 2

    We listen

    No script-reading. We hear your story, at your pace, in your words.

  3. 3

    We find the next step together

    A brief screening if helpful, then a plan: ongoing support, a referral, or practical guidance for tonight.

Read more about our approach

Meet our counsellors

A team you can trust

South African, professionally registered, trained to listen carefully.

Read about the team
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Thandi Mazibuko*

Registered Counsellor — Therapy On The Go

  • HPCSA
  • Motivational Interviewing
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Sipho Ndlovu*

Registered Counsellor — Therapy On The Go

  • SACSSP
  • Trauma-Aware Practice
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Lerato Khumalo*

Registered Counsellor — Therapy On The Go

  • HPCSA
  • Brief Intervention

*Photographs and names are illustrative placeholders; the practice's own counsellor photos and details will replace these before launch.

In their words

Voices from the line

“I phoned because I didn't know what else to do. The counsellor was calm and I felt heard for the first time in months.”
Portrait of a Black South African woman smiling gently.

Nomvula*

Caller, South Africa

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“My son had been gambling for years. They gave me a way to talk to him without it ending in a fight.”
Portrait of an older Black South African man in a quiet setting.

Thabo*

Caller, South Africa

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“Winning the lottery wasn't the fairytale I expected. Speaking to someone helped me make a plan.”
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Refiloe*

Caller, South Africa

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*Quotes, names and photographs are illustrative and anonymised placeholders, not real callers; real, consented testimonials will replace these before launch.

For operators

A white-label helpline for casinos, lotteries and betting brands

Meet your responsible-play obligations with a real, South African-staffed counselling line. Branded touch-points, full reporting, POPIA-aligned data handling.

Explore the operator programme